WINTER SOLSTICE BEANIE KHAKI GREEN

United Kingdom:

• We send all orders via Royal Mail tracked service. 1-2 Working days for delivery (excl. Sundays & Public holidays).

Australia:

• We send all orders via DHL / Australia post. 4-8 working days (excl. Weekends & Public holidays).

New Zealand:

• We send all orders via DHL / NZ post. 4-8 working days (excl. Weekends & Public holidays).

USA:

• We send all orders via DHL. Main Cities delivered within 4 days. 4-7 working days everywhere else (excl. Sundays & Public holidays).

Canada:

• We send all orders via Royal Mail international. 5-7 working days (excl. Weekends & Public holidays).

Europe:

• We send all orders via Royal Mail international. 3-5 working days (excl. Weekends & Public holidays).

Our warehouse team dispatches your orders within 24 hours and packs every order with care in a recycled mailer so it arrives to you safely with the lowest environmental impact possible.

Please Note: Once your order has dispatched from our warehouse facility and is in the hands of the courier or postal service, we cannot accept responsibility for shipping delays, damaged, lost or stolen items. If there is a delay or your order has not been delivered please contact us after the above stated delivery times have passed.

OPTIONS & COST

United Kingdom (GBP):

• FREE STANDARD SHIPPING on all UK orders

• FREE EXPRESS SHIPPING over £100

Australia (AUD):

• FREE SHIPPING on orders over £100 / *$200 AUD

• *$24 FLAT RATE SHIPPING on orders under £100 / *$200 AUD

New Zealand (NZD):

• FREE STANDARD SHIPPING on orders over £100 / *$215 NZD

• *$26 FLAT RATE SHIPPING on orders under £100 / *$215 NZD

United States (USD):

• FREE SHIPPING on orders over £100 / *$130 USD

• *$12 FLAT RATE SHIPPING under £100 / *$130 USD

Canada (CAD):

• FREE SHIPPING on orders over £100 / *$175 CAD

• *$20 FLAT RATE SHIPPING under £100 / *$175 CAD

Europe (EUR):

• FREE SHIPPING on orders over £100 / *€116 EUROS

• *€12 FLAT RATE SHIPPING under £100 / *€116 EUROS

*Approximate currency conversions for reference, accurate conversions will be calculated at the checkout.

GETTING IT RIGHT

It's okay, sometimes we all make mistakes, so if you notice a mistake after your order is finalised please contact us immediately to update your correct details. Just remember our warehouse team dispatches orders within 24 hours of the order being finalised.

If you wish to make changes to your order once it has been paid, we can do so until the time of dispatch within reason. Once your order has been dispatched and is on it's way to you, unfortunately we will not be able to assist with any changes to the order.

Please Note: Any changes made to orders may delay the dispatch time and ultimately slow the order arriving to you.

Multiple discounts or discount codes cannot be applied to an already discounted sales item or "bundled" product package.

If any updates are required please contact us immediately: info@arcticecosno.com

Shipping & Delivery Delays

We may experience shipping and delivery delays and changes, but we will be sure to advise our customers as soon as possible with any changes and updates to our shipping policy.

Please refer to your tracking information for shipping updates or contact the team at Info@arcticecosno.com.

IMPORT LIABILITIES AND TAXES

We, “Arctic Eco-Sno” are not liable for customs clearance fees that are required by your country. Please note that we are not responsible for the delay in delivery caused by customs.

All prices online do not include any of the required custom clearance fees. Please familiarise yourself with your country's customs charges and levies prior to placing an order.

Under no circumstance will Arctic Eco-Sno accept any orders back due to rejection of customs charges.

Arctic Eco-Sno is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties and taxes.

Please Note: Shipping charges are non-refundable.

RETURNS

Arctic Eco-Sno is fully committed to ensuring our customers' satisfaction! If, for any reason, you are dissatisfied with your purchase, we are pleased to offer you a refund, or store credit with no expiration date for exchanges.

Please refer to our Returns Policy to read all information, and start our returns process.