Privacy Policy
Privacy Policy
At Arctic Eco-Sno, safeguarding your privacy is our top priority. We are dedicated to protecting the confidentiality, integrity, and privacy of personally identifiable information provided by our customers. This Privacy Policy outlines our commitment to protecting your privacy, whether you interact with us offline or through our website and mobile application (Site). References to "we," "us," or "our" in this Privacy Policy refer to Arctic Eco-Sno Limited “Arctic Eco-Sno”. We adhere to the regulations outlined in the United Kingdom Data Protection Act 2018 (DPA) and the European Union General Data Protection Regulation (EU) 2016/279 (GDPR) when collecting, storing, and using your personal information.
Personal Information
The types of personal information or personal data we may collect about you include:
- Your name
- Images of you
- Your contact details, including email address, mailing address, street address, and/or telephone number
- Your age and/or date of birth
- Your payment information
- Your demographic information, such as postcode
- Your preferences and/or opinions
- Information you provide to us through customer surveys (including our Consent and Disclaimer form)
- Details of products and services we have provided to you and/or that you have enquired about, and our response to you
- Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behavior
- Information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider
- Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms, and/or accounts from which you permit us to collect information
- Any other personal information requested by us and/or provided by you or a third party
We may collect these types of personal information directly from you or from third parties.
Collection and Use of Personal Information
We may collect, hold, use, and disclose personal information for the following purposes:
- To enable you to access and use our Site, associated applications, and associated social media platforms
- To contact and communicate with you
- For internal record keeping and administrative purposes
- For analytics, market research, and business development, including to operate and improve our Site, associated applications, and associated social media platforms
- To run competitions and/or offer additional benefits to you
- For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
- To comply with our legal obligations and resolve any disputes that we may have
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators
- Our employees, contractors, and/or related entities
- Our existing or potential agents or business partners
- Sponsors or promoters of any competition we run
- Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred
- Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
Storage and Security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures such as the pseudonymisation and encryption of personal information, to safeguard and secure personal information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.
We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information are carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Cookies and Web Beacons
We may use cookies on our Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.
Links to Other Websites
Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
Text Marketing Terms and Conditions
We may use a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions, please contact us for more information. If you wish to opt-out please follow the procedures above.
Amendments
We may, at any time and at our discretion, vary this Privacy Policy. We will notify you if we amend this Privacy Policy, by contacting you through the contact details you have provided to us. Any amended Privacy Policy is effective once we notify you of the change.
How to Contact Us
If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at Info@arcticecosno.com.
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices. Your continued use of our services constitutes acceptance of any updates or changes to this policy.
